Effective Date: 1 January 2026
Last Updated: September 2025
Email: support@thenucleusgroupllc.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801
This Policy applies to our Platform, websites, apps, customer support, and moderator dispute processes. Capitalized terms not defined here use the meanings in our Terms of Service.
We do not hold your private keys or access your wallets/funds, and we cannot recover lost credentials. Transactions may be recorded on public blockchains; on-chain data is public and permanent. Some features (e.g., community pots) may display aggregate or pseudonymous contribution/distribution info.
Operate the Platform; enable escrow, community pots, and the hustle board; security and fraud prevention; dispute resolution; legal compliance; analytics and improvement (aggregated/de-identified); communications about material changes and service notices.
Contract necessity; legitimate interests (security, fraud prevention, analytics, transparency); legal obligation; consent for optional analytics/marketing where required.
We do not custody private keys, and we do not sell your personal data. We do not use your Platform activity for targeted advertising.
Service providers (hosting, security, analytics), community transparency (aggregates/pseudonyms), counterparties (limited info for escrow/gigs), moderators (dispute evidence), legal/compliance requests, and business transfers. We do not share for third-party marketing.
We collect the least necessary. Account/support data is retained while active and for a reasonable period (e.g., 12–24 months); dispute records ~24 months; on-chain data cannot be deleted by us. Upon verified request, we delete or de-identify records we control unless retention is required by law/security.
Essential cookies/local storage support sessions and security. Analytics may be optional with consent/opt-out where required. We follow applicable law regarding Do Not Track/opt-out signals.
We use encryption in transit, hardened infrastructure, access controls, monitoring, and secure development practices. No system is perfectly secure; you must protect your devices and wallet/private keys.
The Platform is for users 18+ (or age of majority). If a minor provided data, contact us to request deletion.
Dispute submissions are used for case handling and appeals and may be visible to parties and moderators. Records are retained per Section 8.
Your information may be processed in the U.S. or other countries with different data-protection laws. Where required, appropriate safeguards (e.g., SCCs) are used.
Third-party sites, wallet connectors, and tools are governed by their own privacy policies.
Email: support@thenucleusgroupllc.com — Postal: 30 N Gould St Ste R, Sheridan, WY 82801. Submit requests from your account email and include your username and any relevant wallet address(es).
We may update this Policy. For material changes, we will notify registered users (e.g., email/in-app) and update the Effective Date. Continued use after the effective date constitutes acceptance.